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The Art of
Business
Developing a business that is compelling and will attract
employees, suppliers and clients or customers is an Art. The
principles that dictate the construction of a fine work of
art also lay behind the creation of a great business. Most
art literature will confirm that the following three
principles are generally accepted principles for
constructing a compelling piece of art.
Unity
In a piece of art all of the parts will form a unified whole
that is dependent on them, while they may embody or reflect
the entirety of the whole itself. The work of art is one
where the whole is more than the sum of its parts. It has
emergent properties that could only exist with the
particular grouping of parts in the way the artist has
formed them.
In a business the owner designs a unified whole out of the
parts that make up the business. The employees must reflect
the needs of the business and the clients while the systems
and processes must complement the skills of the employees
and demands of the customers. The business artist is simply
working with a different set of materials but his or her
goal is to create a unified whole. A business that can
consistently provide a high level of product and service
quality.
Dominance
There must be a theme or a dominant part of the structure.
There must be a focus that reflects in itself the reason for
the piece to exist and the feeling that it will convey to
the viewer. The key is that the themes are dominant and run
throughout the piece of art.
Dominance as a principle for business construction reflects
the values and message that the owner/artist wants to convey
to all parties that are involved in the business. Are you
service dominant, or product dominant. Are you systems
dominant or employee dominant. What do you want your
business to be recognized for in the market place? A
business that is not noted for anything is also not
memorable!
Balance
The artist, to make sure that the piece of art is not
weighted disproportionately, uses Balance. When this does
not occur it creates a feeling of imbalance for the viewer
and it distracts from the whole experience of the painting.
Unlike the principle of Dominance, playing off a part of
equal weight against another creates Balance.
In business the owner/artist also needs to create balance.
Too much emphasis or investment in one aspect at the expense
of the others will create a business that runs in fits and
starts. You can emphasize but you cannot neglect. Too many
business owners neglect aspects of their business simply
because they are not interested. That would be like a
painter forgetting neglecting to clean his brushes because
he was more interested in the act of painting. While it may
not be the most interesting aspect of the business it may be
the one that ends up neglected and doing in the business.
The Business Artist that keeps these
three principles of Unity, Dominance and Balance in mind
will have a far greater chance of creating a business work
of art. Further a business that is a work of art will
surprise and captivate all that come in contact with it.
This not only is satisfying for the business artist but also
creates great value. As with great art the world does not
need a replica of a business that already exists. It needs
new businesses that run better, serve better and create
great value. A business that literally glows with beauty of
its design.
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